legal assistants and staff

  • Melissa Legal Assistant


  • Shannon

  • Michelle Legal Assistant


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Melissa has been a member of our team since 2002. She worked briefly as a legal assistant in California and for another local practice before coming to work for The Law Office of William L. Phalen. She has worked as a legal assistant in both our Social Security and Personal Injury departments, but is currently dedicated to the Workers’ Compensation department. She is tireless in her efforts to assist injured workers. Melissa and her husband, Josh, spend their evenings in the bleachers cheering on their 3 young children who are active in youth athletics.

Shannon has been with The Law Office of William L. Phalen since 2006 serving as legal assistant in the Social Security Department.  Before joining our team she worked with children at the NADO-Alternative School. Shannon is the mother of one son.  In her free time, she loves spending time with her family and friends and traveling to fun destinations such as Cancun, Mexico.

Michelle is a legal assistant working full time in our Joplin office.  She received her paralegal certification at MSSU.  She works hard assisting our Missouri Clients in workers compensation claims.    A native of the Carl Junction Missouri area, Michelle enjoys hunting and fishing with her family.